60-Day Free Return & Certain Years Limited Warranty
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, risefitpro.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchant ability and fitness for a particular purpose and non-infringement. risefitpro.com does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. risefitpro.com does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Returns and Exchange
If for any reason you are not completely satisfied with your purchase, Risefit® items can be returned within 60 days for a full refund. Or if any part get broken before the warranty period expires (details on each product page), you are always welcome to request a replacement for a new one. This limited warranty does not include damage caused by misuse or the color get worn off.
To be eligible for a return, your item is supposed to be with tags, and in original packaging. You’ll also need provide the receipt or any proof of your purchase.
To start a return or exchange, you can contact us at support@risefitpro.com. The request received within 60 days of the purchase date will be unconditionally accepted. We’ll send you a return shipping label, as well as instructions on how and where to send your package. The return will not be accepted if the items sent back without requesting first.
You are always welcome to contact us for any other information about returns and exchange at support@risefitpro.com
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it'll take some time for your bank or credit card company to process and post the refund too.